Customer support that scales with you
AI-assisted replies, SLA-tracked from day one. Triage, route, and respond to tickets automatically — so your team can focus on what matters.
- gzipped chat widget, zero dependencies
- 6 KB
- AI providers: OpenAI, Anthropic, Google
- 3
- to start on the Free plan
- $0
Works with your stack
- Email (SMTP + inbound)
- Embeddable chat widget
- OpenAI
- Anthropic
- Google AI
Everything you need to support your customers
A complete helpdesk platform with AI built in from day one.
Smart Inbox
All conversations in one place. Multi-channel inbox with thread-based messaging, status tracking, and team assignments.
AI Triage & Auto-Reply
AI categorizes, prioritizes, and drafts responses. Your team reviews and sends — or let AI handle routine questions automatically.
Knowledge Base
Build a self-service help center. AI suggests articles before tickets are created, deflecting common questions.
SLA Management
Set response and resolution time targets. Automatic escalation when tickets breach SLA — never miss a commitment.
Reports & Insights
Team performance metrics, AI deflection rates, CSAT scores, and response-time trends in one dashboard.
Customer Portal
Let customers track their tickets and chat with your team via a branded self-service portal — no login required.
Up and running in minutes
Three steps to automated customer support.
- 1
Add the widget to your site
One line of code. Drop our script tag into your HTML and the chat widget appears instantly.
- 2
AI handles the first response
Incoming messages are triaged, categorized, and matched to knowledge base articles. AI drafts a reply.
- 3
Your team takes over when needed
Human-in-the-loop. Your agents review AI suggestions and step in for complex conversations.
Built for small teams
Built for teams of 5–50, not enterprise IT
You don’t need a helpdesk that takes a consultant to set up. SupportOS gives a small team the tools of a big one — and keeps people in charge.
Humans stay in control
AI drafts replies and triages tickets; your team reviews and sends. Auto-reply is optional, with a confidence threshold you set per workspace.
One inbox for every channel
Email and the embeddable chat widget land in the same thread view, with status, priority and assignee on every conversation.
Free to start, upgrade when you grow
The Free plan covers one agent and 100 AI suggestions a month. Move up when your team does — no sales call needed.
Simple, transparent pricing
Start free. Upgrade when you need more.
Free
For getting started
- 1 agent
- 50 conversations/mo
- 5 KB articles
- 100 AI suggestions/mo
- Email channel
Starter
For small teams
- 3 agents
- Unlimited conversations
- Unlimited KB articles
- 500 AI suggestions/mo
- All channels
- Basic reporting
Team
For growing teams
- 10 agents
- Unlimited conversations
- Unlimited KB articles
- 2,000 AI suggestions/mo
- All channels
- Auto-reply
- CSAT surveys
- Custom branding
- Basic reporting
Business
For scaling teams
- Unlimited agents
- Unlimited conversations
- Unlimited KB articles
- Unlimited AI suggestions
- All channels
- AI triage
- Sentiment analysis
- Smart routing
- SLA management
- API access
- Priority support
- Advanced reporting
Add support to any website in 60 seconds
One script tag. No build step. No framework lock-in.
Works with React, Next.js, Vue, plain HTML — any website.
Read the docs<script
src="https://support-app.blueforge.studio/widget.js"
data-workspace-id="YOUR_WORKSPACE_ID"
async
></script>
Ready to automate your support?
Create a workspace on the Free plan and see what AI-assisted support feels like. Upgrade only when you need more.